Daily remote backups
Free content migration
24 / 7 Assistance
Ruby on Rails
ImageMagick e GD
We consider customer support crucial to the success of the services provided by us. We provide direct support to the client through the following means:
- Client Area
Please check in detail the means of contact available by WebHS® here.
The client area is totally dedicated to you, it’s a easy way for you to manage all the services you have with WebHS®. In this area you can:
- Consult / change personal info
- Get useful information about your services
- Information on the state of services
- Consulting services and payments
- Acquiring new services / extras
- Get technical support
- Manage all your servicess
- …and much more
We value the contact with the client during all stages, from pre to post sales. It is with this thought that WebHS® makes available to its customers the most diverse ways of contact, so that on any day / time of year we can respond to different situations.
It is essential for WebHS ® tho have its structure based on a very good datacenter. Currently we have our own infrastructure based on datacenter spaces available at two distinct national entities in the country, bringing together the best conditions of security, power and connectivity, so that our customers can always enjoy the best access speeds and safely guaranteed data.We invite you to see detailed information about our datacenter space here
WebHS® Lisbon 1
- Deutsche Telekom
- GigaPix Porto
- Tata Communications
- Telia Sonera
- Portugal Telecom
- Lisboa > Porto (intra datacenter
- Lisboa > Madrid (intra datacenter)
WebHS® Lisbon 1
WebHS® apart from ensuring a bet on technology also concern with environmental issues. WebHS® uses servers Supermicro® and Asus which provide a high performance with reduced energy expenditure.
In a continuing concern WebHS® has been giving inportence to the respect for the environment, we know that all the newer servers comply with the European directive RoHS 6 points in 6 possible points.
In addition, the power supply is considered green because they have an energy efficiency of around 94%. This means that only a small part of the power is lost as heat or not utilized properly by the circuitry.
The current average uptime of WebHS servers stands at 99.95% per month, which means less than 22 minutes with the service inaccessible within 30 days. We continuously develop solutions that allow us an approach to 99.9999% monthly, less than 25 seconds inaccessible per month.